Privacy Policy
Privacy Policy for "Safroot" Mobile App by CloudGoUp
This Privacy Policy describes how CloudGoUp ("we", "us", or "our") collects, uses, and discloses your information in connection with the "Safroot" mobile application (the "App"). The App is a white-label mobile application developed by CloudGoUp for "Safroot" (""Safroot"", "client", or "they").
Information We Collect
The App may collect the following types of information:
Information you provide directly: This may include your name, email address, phone number, delivery address, and any other information you choose to enter into the App.
Device Information: We may collect information about your mobile device, such as device model, operating system version, unique device identifiers, and IP address.
Usage Information: We may collect information about your use of the App, such as the features you access, the products you browse or purchase, and your search history.
How We Use Your Information
We may use the information we collect for the following purposes:
To provide and improve the App and "Safroot"'s services.
To process your orders and deliver your groceries.
To personalize your experience with the App.
To send you promotional communications (with your consent).
To analyze how users interact with the App.
To comply with legal and regulatory requirements.
Information Sharing
We may share your information with the following parties:
"Safroot": We will share your information with Safroot to enable them to provide you with the services offered through the App.
Service Providers: We may share your information with third-party service providers who help us operate the App, such as payment processors and data analytics providers. These service providers are obligated to keep your information confidential and use it only for the purposes we have specified.
Legal Requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.
Your Choices
You have choices regarding your information:
Accessing and Updating Your Information:** You can access and update your information through the App settings.
Promotional Communications:** You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure.
Children's Privacy
The App is not directed to children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.
Contact Us
If you have any questions about this Privacy Policy, please contact us at Email: info@cloudgoup.com Telephone: +961 81 130 833 WhatsApp: +961 81 130 833